Biwako Hotel

From the free shuttle from the train station to the last bow by the lobby concierge in front of the hotel, our stay at Biwako Hotel was beautiful, luxurious, and magical. Service is world class. The property is gorgeous. The location is outstanding. The food is excellent and memorable. The Biwako Hotel is apparently a popular location for wedding parties and is indeed as romantic as a hotel can get. There is a rooftop pool and observation deck where we watched the lighted fountain show (every evening at 7pm). Special mention to the gift shop staff who were especially helpful and friendly. We chose to splash out a bit on the room and got one of their 40² meter apartments with balcony. Wonderful, luxuriant, comfortable.

Beautiful hotel, location on the lake and the view from our room was wonderful, they have even positioned the beds so that your feet face the water. Very comfy, warm and clean. Shower was amazing. Parking was easy under the hotel and they kindly paid for it. I had my first onsen experience there, lovely. Restaurants are lovely. The staff were exceptional. Breakfast buffet was great but would have liked some fish.

The location is good, next to the lake. We drove there and the parking was spacious. The public bath area was good and very clean, but there were many people after dinner. The hotel provides shuttle bus to the train station, although we didn't use it. There was a mistake during the parking that even though the ticket was scanned at the front desk, the machine charged us for the parking. The reception was really helpful and reimburse the expense by cash right away. Thank you very much.

Amazing, so amazing! The hotel looks like a 5* hotel, and feels like one. The interior is so fancy, I should have booked it for longer duration, considering how easy it is to reach Kyoto from here. It is double the price of a hotel from Kyoto, but the facilities make up for it. I had the Superior Twin Room - Non-Smoking and the view was amazing and I was lucky enough to catch the fountain show at the docks, which can be viewed clearly from the balcony.

A beautiful location for a simply gorgeous hotel. The room was lovely with a fantastic view of the lake, the breakfasts were well rounded choices and delicious, and most of all the staff were always helpful. I highly recommend staying here if you want to explore around Kyoto and Lake Biwa, and then have a great place to relax after a busy day, or to take a break and some time to simply relax